Loan terms and conditions

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Who can borrow?

All residents of Norway are eligible for a library card, upon providing valid picture ID. Children under the age of 15 must provide a signature from their parent or guardian.

 
Library card 

Your library card is your personal property. It can be used in any public library in Norway. If you do not have a personal number, or if you represent an institution, school or other non-personal entity, your card will only be valid in the municipality of Kristiansand. 
Your library card is free of charge. Replacing your card carries a fee of 50 NOK for adults, and 25 NOK for children. With our app, Bibliofil, your card is always available digitally. 

 
Your responsibility 

Take good care of your library card and notify us if you lose it. Always keep your name and contact details updated. You are responsible for keeping due dates, and any compensation for lost or damaged loans. Your parent or guardian is responsible for your card if you are under the age of 18.  

Loan times and renewals 

Loan time for books and audiobooks is 4 weeks. Loan time for periodicals, music, movies and games is 2 weeks. You can renew your loans up to 4 times the original loan time, provided they have not been reserved for other lenders. The exception is swift loans, which you can loan for only 1 week, and which cannot be renewed or reserved. 
Anything borrowed from us, can be returned to any public library in Norway. If we do not have what you are looking for, we can order it from another library, or you can do it yourself. These types of loans must be returned to Kristiansand public library. 

Reminders / late returns 

Late returns carry an overdue fee according to these rates: 

• 7 Days past due date: NOK 54/0 for adults/children 
• 21 days past due date: NOK 107/49 for adults/children 
• 35 days past due date: replacement fee notice is sent by e-mail/text/letter 
• 49 days after the original due date: your loan is considered forfeited, and if you are over the age of 18, you will receive an invoice for the required amount. Returns are not accepted after this date. 

For swift loans, you will receive a reminder when passing the due date, then an overdue payment of 54 NOK after the first week, and 107 NOK the second week. If you fail to return your loan after this date, you will receive an invoice for the required amount. 

Losses and damages 

Lost, destroyed or forfeited loans carry a compensation fee, as follows: 

* Partial loss or damage must be compensated in full. 
An audio book, DVD or game returned without its cover is charged 50 NOK. 
Compensation for lost or destroyed tablet (Hublet) is 3200 NOK. 

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